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TEEM CAMP

Welcome to Teem Camp

Privacy Policy

This Privacy Policy outlines how Teem Camp Ltd ("we," "us," or "our") collects, uses, discloses, and protects the personal information you provide when using our website and services (the "Platform").

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Information Collection and Use

We collect personal information to provide and improve our Platform. This may include:

  • Contact details such as your name, email address, and phone number.

  • Team-related data, if submitted, for team-building activities.

  • Other information you voluntarily provide when filling out forms, signing up for newsletters, or interacting with our Platform.

  • AI Data Usage:
    We may use artificial intelligence (AI) technologies to enhance the functionality of the Platform, such as personalising team-building activities, providing tailored recommendations, and improving user experience. The data you provide may be used to train and improve AI models that support these features. We are committed to using AI responsibly and in compliance with data protection laws.

  • Behavioral Data Collection:
    We collect and analyse behavioral data (such as user interactions with the Platform) to improve our services and provide a more personalised experience. This data may include how users engage with specific features, how often they use certain tools, and how they respond to different activities. This helps us understand user preferences and make improvements to the Platform.
     

We use this information to:

  • Operate and maintain the Platform.

  • Customise and improve your experience.

  • Provide customer support and respond to inquiries.

  • Send updates, newsletters, and relevant marketing communications.

  • Facilitate team-building activities and deliver tailored recommendations.
     

Sharing Your Information

We do not sell or trade your personal data. We may share it only under the following circumstances:

  1. Trusted Third-Party Providers: With partners who assist us in delivering the Platform’s functionalities, such as hosting, data storage (e.g., AWS), or analytics services. These providers are required to keep your data confidential and only use it for agreed purposes.

  2. Legal Compliance: If required to comply with applicable laws or enforce our terms of service.
     

Data Protection and GDPR Compliance

We are committed to protecting your personal information in line with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) in Europe. This means:

  • We only process your data lawfully, fairly, and transparently.

  • Your data is collected and used solely for specific, legitimate purposes.

  • We implement appropriate technical and organisational measures to safeguard your data.

If you are located in the UK or EU, you have specific rights under GDPR, including:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to your personal data.

  • Erasure: Request deletion of your personal data ("right to be forgotten").

  • Restriction: Restrict or object to certain types of data processing.

  • Data Portability: Request a copy of your data in a standard format.

To exercise your rights, contact us at the email below.
 

Security

We take appropriate measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of electronic storage or transmission is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

 

Data Retention Timelines:
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period for your data depends on the type of data collected, the purpose of processing, and any legal obligations we must comply with. For example:

  • Personal Data: Retained for the duration of your account's activity with us.

  • AI-Generated Data: Retained for as long as necessary to improve the performance of our AI models, and anonymised after a period.

  • Behavioural Data: Retained for up to 12 months to improve user experience and platform functionality.

Once the data is no longer necessary or upon your request, we will delete or anonymise the data in compliance with applicable data protection laws.
 

Your Choices

You can:

  • Opt out of receiving marketing communications by following the unsubscribe instructions in emails.

  • Update, access, or request deletion of your personal data by contacting us.
     

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically for updates.
 

Contact Us

For any questions, concerns, or to exercise your data protection rights, please contact us:

Teem Camp Ltd on info (at) teemcamp.com 

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